FREQUENTLY ASKED QUESTIONS

Choose a Touch All-in-One when the display needs to run the application itself. Choose a Touch Monitor when an external computer or controller runs the application. The final choice also depends on interfaces, installation and operating conditions.

An Open Frame display is intended for integration into a kiosk, cabinet or machine. Share the cut-out dimensions, mounting structure, cable route, power and operating environment so the mechanical and electrical fit can be evaluated.

MS-0806 can serve as a hardware interface for voice input, touch interaction and visual feedback. Speech recognition, AI assistance and device control depend on the selected software and platform architecture.

This can be evaluated after checking the host video output, touch interface, drivers, power, mounting space and operating environment. A sample integration test may be needed before confirming compatibility.

Yes. Project-based options may include branding, boot screens, packaging, hardware configuration, interfaces and enclosure changes. Feasibility, cost and minimum order quantity depend on the requested scope.

Boot screens, visual branding, page layouts and workflows can be evaluated. Visual changes, application development and platform integration are different scopes and should be defined separately.

Interface options vary by product and configuration. Tell us which peripherals, network connections and display inputs or outputs your project needs so the applicable hardware can be confirmed.

Integration with an existing smart-building, hospitality or IoT platform can be evaluated. Please share the platform architecture, APIs or SDKs, communication method and security requirements. Compatibility should be confirmed through integration testing.

Operating-system support depends on the product model and mainboard configuration. Share your application and OS requirements so we can confirm a suitable configuration; no single OS list applies to every product.

APK installation and preloading can be evaluated for supported Android configurations. The application must be checked against the OS version, permissions, screen orientation and hardware resources.

No. Depending on the project, processing may run on the device, a local server, an edge computer or in the cloud. Local performance must be validated against the selected hardware and software stack.

They can be evaluated for guest information, service requests, room interaction and self-service. Control of building systems or integration with a property-management platform depends on the available interfaces and software.

A Touch Monitor can be evaluated as the display and touch interface for an external industrial computer or control system. Interfaces, power, mounting, temperature, vibration and continuous-operation requirements should be validated for the project.

Standard or customized samples can usually be arranged for evaluation. For a customized sample, first confirm the application, configuration, interfaces, installation, software needs and expected volume.

The minimum order quantity depends on the model, configuration and customization scope. We can confirm a project-specific MOQ after reviewing your requirements and feasibility.

Timing depends on the approved specification, component availability, customization, validation and order volume. A project schedule should be confirmed after the requirements and configuration are reviewed.

Please share the application, target product line, required functions, OS, interfaces, network, mounting method, software or UI needs, target market, estimated quantity and timeline. Drawings or an application brief are helpful if available.